BuilderCore Terms of Service

These Terms of Service ("Terms") govern your access to and use of BuilderCore's websites, software, applications, artificial intelligence features, digital takeoff tools, estimating tools, project management features, and related services (collectively, the "Services").

By creating an account, purchasing a subscription, starting a trial, accessing, or using the Services, you agree to these Terms.

If you use BuilderCore on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms. In that case, "you" and "your" include that organization.

If you do not agree to these Terms, do not use the Services.

1. BuilderCore Services

BuilderCore provides software and technology designed to assist construction professionals with workflows that may include:

• AI-assisted digital takeoffs
• Construction estimating
• Quantity calculations
• Material calculations
• Labor calculations
• Equipment calculations
• Project information
• Construction schedules
• Reports
• Invoices
• Project management
• Document processing
• Blueprint and plan analysis
• Other construction-related tools

Available features may vary by account, subscription plan, trade, location, or product version.

BuilderCore may add, modify, improve, limit, or discontinue features from time to time.

2. AI-Assisted Construction Technology

BuilderCore uses artificial intelligence, machine learning, computer vision, automated document processing, and other technologies to analyze information and generate outputs.

These outputs may include:

• Takeoff quantities
• Measurements
• Material quantities
• Labor quantities
• Cost information
• Estimates
• Scope information
• Project summaries
• Schedules
• Recommendations
• Assumptions
• Other construction-related information

Artificial intelligence and automated systems can make mistakes.

BuilderCore does not guarantee that any AI-generated or automated output is complete, accurate, error-free, or suitable for a particular project.

3. Mandatory Professional Review

BuilderCore is an estimating and productivity tool.

It is not a substitute for professional judgment.

You are responsible for reviewing and validating BuilderCore output before using it for:

• Bids
• Proposals
• Contracts
• Material purchases
• Labor commitments
• Equipment orders
• Construction
• Scheduling
• Change orders
• Subcontractor agreements
• Customer commitments
• Financial decisions
• Other project decisions

Users should verify quantities and measurements against the applicable construction documents, specifications, addenda, site conditions, and other relevant information.

Do not submit a construction bid solely on the assumption that BuilderCore's AI-generated quantities or estimates are correct.

The final bid, estimate, scope, quantities, pricing, and contractual commitments remain the user's responsibility.

4. No Guarantee of Takeoff Accuracy

BuilderCore does not promise 100% takeoff accuracy.

Takeoff results can be affected by factors including:

• Plan quality
• Drawing resolution
• Missing sheets
• Incorrect scales
• Inconsistent scales
• Unclear drawings
• Plan revisions
• Addenda
• Missing specifications
• Architectural details
• Drawing conventions
• Hidden conditions
• Incomplete project information
• AI interpretation
• User configuration
• Human input

You are responsible for reviewing the original project documents and verifying BuilderCore's results.

5. No Guarantee of Estimate Accuracy

Construction prices vary significantly based on factors outside BuilderCore's control.

These may include:

• Geographic location
• Market conditions
• Material availability
• Labor availability
• Wage rates
• Supplier pricing
• Taxes
• Freight
• Equipment costs
• Project conditions
• Building codes
• Insurance
• Bonding
• Permits
• Waste
• Productivity
• Overhead
• Profit requirements
• Schedule
• Inflation

Any pricing, cost information, rate, markup, or estimate generated or displayed through BuilderCore should be independently reviewed.

BuilderCore does not guarantee that a project can actually be completed for an amount generated by the Services.

6. No Guarantee of Winning Work or Profit

BuilderCore may help users improve estimating efficiency and bidding workflows.

However, BuilderCore does not guarantee:

• Winning any project
• Increasing bid volume
• Increasing revenue
• Increasing profit
• Reducing payroll
• Saving a particular amount of time
• Obtaining a particular accuracy level
• Obtaining customers
• Achieving any specific business outcome

Past examples, demonstrations, projections, testimonials, or marketing statements do not guarantee future results.

7. Professional Responsibility

BuilderCore does not act as your:

• General contractor
• Subcontractor
• Architect
• Engineer
• Estimator of record
• Construction manager
• Accountant
• Attorney
• Code official
• Permit authority
• Insurance professional

BuilderCore does not provide professional architectural, engineering, legal, tax, accounting, or licensed construction services through the software unless expressly stated otherwise.

You remain responsible for obtaining appropriate professional advice and required licenses, approvals, permits, inspections, and certifications.

8. Accounts

You must provide accurate account information.

You are responsible for:

• Maintaining account security
• Protecting passwords and credentials
• Controlling authorized users
• Activity occurring under your account
• Keeping contact and billing information current

You must promptly notify BuilderCore if you believe an account has been compromised.

You may not share account credentials in violation of your subscription or circumvent user or account limits.

9. Eligibility

You must be legally capable of entering into a binding agreement to use the Services.

BuilderCore is primarily intended for businesses and construction professionals.

If you use BuilderCore on behalf of an organization, you represent that you have authority to do so.

10. Customer Content

"Customer Content" includes plans, blueprints, drawings, specifications, project files, estimates, photos, documents, data, prompts, instructions, and other information submitted to BuilderCore.

You retain your ownership rights in your Customer Content.

You grant BuilderCore a limited right to host, store, reproduce, process, analyze, transmit, display, and otherwise use Customer Content as reasonably necessary to:

• Provide the Services
• Process plans
• Generate requested outputs
• Maintain your account
• Provide support
• Secure the Services
• Maintain backups
• Diagnose technical issues
• Perform functions you request

This permission exists only to the extent reasonably necessary to operate, maintain, secure, and provide the Services or as otherwise disclosed to you.

11. Your Responsibility for Uploaded Documents

You represent that you have the necessary rights, authorization, or lawful basis to upload and process Customer Content through BuilderCore.

Do not upload materials that you are prohibited from possessing, copying, processing, or sharing.

You are responsible for complying with confidentiality obligations relating to plans, specifications, customer information, project information, and other documents.

BuilderCore's ability to accept an upload does not mean you have legal permission to upload it.

12. Intellectual Property

BuilderCore and its licensors retain all rights in the Services, including:

• Software
• Interfaces
• Designs
• Branding
• Logos
• Technology
• AI workflows
• Databases
• Documentation
• Proprietary systems

Except for the limited right to use the Services under these Terms, no ownership rights in BuilderCore technology are transferred to you.

You may not copy, sell, sublicense, reverse engineer, exploit, or reproduce BuilderCore technology except as permitted by applicable law or expressly authorized by BuilderCore.

13. Acceptable Use

You may not use BuilderCore to:

• Violate applicable law
• Infringe intellectual property rights
• Upload malicious software
• Attempt unauthorized system access
• Circumvent security controls
• Interfere with BuilderCore infrastructure
• Abuse AI or processing resources
• Scrape BuilderCore without authorization
• Resell unauthorized account access
• Misrepresent BuilderCore-generated information
• Conduct fraudulent activity
• Impersonate another person or company
• Upload information you have no right to process
• Use automated methods to overload or disrupt the Services

BuilderCore may investigate suspected abuse and restrict or suspend accounts where reasonably necessary.

14. Subscriptions and Fees

Certain BuilderCore features require a paid subscription, credits, usage fees, or other payment.

Prices and available plans are displayed through the applicable BuilderCore purchasing interface.

You agree to pay charges associated with the plan or services you select.

Applicable taxes may be added.

BuilderCore may change pricing prospectively.

Pricing changes will not retroactively change charges already incurred.

15. Trials and Promotional Offers

BuilderCore may offer free trials, promotional access, credits, beta access, or discounted subscriptions.

Eligibility and duration may vary.

BuilderCore may modify or discontinue promotional programs as permitted by law and the applicable offer terms.

Unless expressly stated otherwise, promotional access does not create a right to receive the same features or pricing indefinitely.

16. Recurring Subscriptions

If you purchase a recurring subscription, your subscription may automatically renew for successive billing periods until canceled, as disclosed during purchase.

By purchasing a recurring subscription, you authorize BuilderCore or its payment provider to charge the applicable payment method for recurring subscription fees and applicable taxes.

You may cancel according to the cancellation method available through BuilderCore.

Cancellation ordinarily prevents future renewals and does not automatically create a refund for previously paid periods except where required by law or expressly stated by BuilderCore.

17. Refunds

Unless otherwise stated at purchase or required by applicable law, payments are non-refundable once charged.

BuilderCore may issue refunds or credits at its discretion where appropriate.

Any discretionary refund does not create an obligation to provide similar refunds in the future.

18. Third-Party Services

BuilderCore may integrate with or rely upon third-party services.

These may include services supporting:

• Payments
• Artificial intelligence
• Cloud infrastructure
• Communications
• Storage
• Authentication
• Mapping
• Analytics
• File processing
• Other functionality

Third-party services may be governed by separate terms and privacy policies.

BuilderCore is not responsible for third-party services outside BuilderCore's reasonable control.

19. Beta and Experimental Features

BuilderCore may provide beta, preview, experimental, or early-access features.

These features may:

• Contain errors
• Produce incomplete results
• Change without notice
• Be temporarily unavailable
• Be discontinued
• Perform differently from production features

Beta features should not be relied upon for critical construction or financial decisions without independent verification.

20. Service Availability

BuilderCore attempts to maintain reliable Services but does not guarantee uninterrupted availability.

Services may be unavailable because of:

• Maintenance
• Updates
• Infrastructure problems
• Internet failures
• Third-party outages
• Security events
• Technical problems
• Events outside BuilderCore's reasonable control

BuilderCore does not guarantee any specific uptime unless expressly provided under a separate written service-level agreement.

21. Data and Account Termination

You may stop using BuilderCore at any time.

BuilderCore may suspend or terminate access where reasonably necessary because of:

• Nonpayment
• Material violation of these Terms
• Fraud
• Security risks
• Illegal activity
• Abuse of the Services
• Threats to BuilderCore systems or other users

Data associated with terminated accounts may be retained or deleted according to BuilderCore's Privacy Policy, applicable law, contractual obligations, and legitimate business requirements.

22. Privacy

BuilderCore's collection and use of personal information is described in the BuilderCore Privacy Policy.

By using BuilderCore, you acknowledge that you have reviewed the applicable Privacy Policy.

23. Electronic Communications

You agree that BuilderCore may provide account, billing, transactional, security, and other service-related communications electronically.

Where permitted, BuilderCore may also send promotional communications.

You may opt out of promotional emails using the applicable unsubscribe mechanism.

Opting out of marketing does not prevent necessary service-related communications.

24. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."

BUILDERCORE DISCLAIMS WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AND OTHER WARRANTIES TO THE EXTENT PERMITTED BY LAW.

BUILDERCORE DOES NOT WARRANT THAT:

• THE SERVICES WILL ALWAYS BE AVAILABLE;
• AI OUTPUT WILL BE ACCURATE;
• TAKEOFFS WILL BE COMPLETE;
• ESTIMATES WILL MATCH ACTUAL PROJECT COSTS;
• PROJECT DOCUMENTS WILL BE INTERPRETED CORRECTLY;
• THE SERVICES WILL BE ERROR-FREE; OR
• USE OF BUILDERCORE WILL PRODUCE A PARTICULAR BUSINESS RESULT.

Some jurisdictions may not allow certain warranty exclusions, so some exclusions may not apply to you.

25. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BUILDERCORE AND ITS OWNERS, AFFILIATES, OFFICERS, EMPLOYEES, CONTRACTORS, SERVICE PROVIDERS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO THE SERVICES.

THIS INCLUDES, TO THE EXTENT PERMITTED BY LAW, DAMAGES RELATING TO:

• LOST PROFITS
• LOST REVENUE
• LOST BUSINESS
• LOST CONTRACTS
• LOST BIDS
• ESTIMATING ERRORS
• TAKEOFF ERRORS
• MATERIAL SHORTAGES OR OVERAGES
• LABOR OVERRUNS
• PROJECT DELAYS
• CHANGE ORDERS
• REPROCUREMENT COSTS
• LOSS OF DATA
• BUSINESS INTERRUPTION

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BUILDERCORE'S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID TO BUILDERCORE FOR THE SERVICES DURING THE TWELVE MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Nothing in these Terms excludes liability that cannot lawfully be excluded.

26. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless BuilderCore and its affiliates, officers, employees, contractors, and agents from claims, damages, liabilities, losses, and reasonable expenses arising from or relating to:

• Your misuse of the Services
• Your Customer Content
• Your violation of these Terms
• Your violation of applicable law
• Your violation of another person's rights
• Construction decisions made using unverified BuilderCore output
• Materials you upload without necessary authorization

This obligation will apply only to the extent enforceable under applicable law.

27. Governing Law

These Terms are governed by the laws of the State of Louisiana, without regard to conflict-of-law principles, except where applicable law requires otherwise.

28. Dispute Resolution

Before filing a formal claim, you and BuilderCore agree to make a reasonable good-faith effort to resolve the dispute informally.

A party initiating a dispute should provide written notice describing the issue and requested resolution.

If the dispute cannot be resolved informally, any legal proceedings will be handled according to applicable law and any additional dispute-resolution terms expressly agreed between you and BuilderCore.

BuilderCore should have Louisiana legal counsel determine whether a mandatory arbitration provision and class-action waiver should be added before launch.

29. Changes to These Terms

BuilderCore may update these Terms periodically.

The "Last Updated" date will identify the most recent version.

For material changes, BuilderCore may provide additional notice where required or appropriate.

Continued use of the Services after updated Terms become effective constitutes acceptance where permitted by applicable law.

If applicable law requires affirmative consent to a change, BuilderCore will obtain it.

30. Entire Agreement

These Terms, the Privacy Policy, applicable order forms, subscription terms, and other agreements expressly incorporated by reference constitute the agreement between you and BuilderCore concerning the Services.

If a separately executed written agreement conflicts with these Terms, the separately executed agreement controls to the extent of the conflict.

31. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

32. No Waiver

Failure by BuilderCore to enforce a provision of these Terms does not waive the right to enforce that provision later.

33. Assignment

You may not assign your rights or obligations under these Terms without BuilderCore's prior written consent, except where applicable law provides otherwise.

BuilderCore may assign these Terms in connection with a merger, acquisition, restructuring, sale of assets, or similar business transaction, subject to applicable law.

34. Contact Information

Questions regarding these Terms may be directed to:

Email: support@buildercore.app
Phone: 1 (888) 587-2623